Main Office



(Franklin, KY)- Simpson Water commends the hardworking men and women who help ensure that tap water is “There When You Need It” during Drinking Water Week held May 2-8.  

Simpson Water, American Water Works Association and water utilities nationwide will observe Drinking Water Week by recognizing the vital role tap water plays in daily life, the infrastructure that is required to carry it to and from homes and businesses, and the important work of water professionals “behind the scenes”. 

Reliable water service used for hygiene, hydration and cooking is critical to our health and safety throughout the COVID-19 pandemic. Health organizations recommend that normal hygienic practices, including handwashing for 20 seconds, play an important role in slowing the spread of germs. 

“Drinking Water Week provides an opportunity to recognize our most valuable resource and the team who delivers quality on tap 24/7. We can’t minimize the importance of a healthy water supply in our daily lives,” said John Dix, SCWD General Manager. “During these difficult times, we continually reflect on the heroic work of all who place themselves in harm’s way to keep us healthy and safe. Simpson Water encourages everyone to be actively aware of how they personally connect with water.” 

Drinking Water Week 2021 Campaign, which is hosted by the American Water Works Association (AWWA), is a national advocacy event designed to focus on issues associated with drinking water, including making sure that individuals have fresh, safe tap water and knowledge of how valuable the resource is in their daily lives. Tap water plays a critical role in the success of society, from meeting basic public health needs by providing safe drinking water and adequate sanitation, to promoting dental health and supporting industrial, agricultural, medical, and recreational activities. 

“We are proud of our team at Simpson Water who work around the clock to bring safe, reliable water to residences and businesses, testing the water 130,000 times a month to ensure quality,” Dix added, “This week gives us the opportunity to recognize their commitment to customers, quality service and public health.”

About Simpson County Water District
Simpson Water is a public water utility serving more than 3,400 customers and transporting over 1.0 million gallons a day throughout Simpson County.  The system includes over 370 miles of pipeline in the Simpson Water service area, which spans 260 square miles.  For more information visit  


Keeping our community and employees healthy remains a top priority. As Simpson Water continues to reduce unnecessary contact, we encourage all customers to take advantage of our online payment system at  We are now offering PayPal and Amazon Pay as online payment* options. Phone payments are also accepted using your Visa, Mastercard, Discover or electronic check.

For a one stop convenience to reduce contact, customers also now have the option of in-person payment* at Walmart.

Online/Mobile Payments

  • Visit
  • Click Pay Your Bill/My Account to access the payment system
  • “Pay Now” option for quick payment without account registration*
  • Securely save payment method (credit/debit cards or e-checks)* for future payments
  • Make a one-time or recurring payment
  • Sign-up for paperless billing with email reminders
  • Schedule automatic payments from your checking or savings account or credit card*
  • View bill history
  • View payment history
  • Available 24/7
  • Electronic checks will not be charged a transaction fee

Phone Payments/Automatic Payments

  • Call 844-371-1935 toll free for the phone system payment options
  • Check account balances
  • Make payment by Visa, MasterCard, Discover and electronic checks*
  • Available 24/7
  • Electronic checks will not be charged a transaction fee

*Transaction/Processing fees may vary.

Healthy at Home Utility Relief Fund

Healthy at Home Utility Relief Fund provides relief to Kentuckians affected by COVID-19 that need assistance with their water, wastewater, electric, or natural gas service. Kentucky’s Community Action Network is partnering with Team Kentucky to distribute these funds statewide.

Two components for this program are available: Subsidy provides assistance to all eligible households. Crisis provides assistance to eligible households experiencing a crisis situation with their utilities.

How to Apply: Interested households should contact their local Community Action Outreach Office on how to apply. To locate your local office, please call 800-456-3452 or visit Applications will be taken as long as funding is available, or until December 30, 2020.


The Wash Your Hands campaign, will launch in-conjunction with Global HandwashingDay on October 15, to reinforce healthy habits within the community.  The annual campaign is sponsored by Simpson County Water District, Warren County Water District, Simpson County Water System and the Barren River District Health Department.  This community wide Wash Your Hands campaign brings attention to proper handwashing in an effort to keep our community healthy.

“The Barren River District Health Department works to help our communities stay at their optimal health and we are always eager to form partnerships with other organizations that are interested in promoting healthy lifestyles – that’s why this alliance with Simpson, Warren and Butler Water has proven to be successful in the past. Our outreach is stronger when we band together and is even more important during a pandemic,” stated Ashley Lillard, Barren River District Health Department Director for Population Health.    

The wash your hands campaign provides free mirror clings for schools, daycares, businesses and other organizations to use in their facilities.  According to the Centers for Disease Control and Prevention, handwashing is the single most important thing we can do to keep from getting sick and spreading illness to others.

General Manager John Dix is pleased to launch this campaign once again with BRDHD.  “The fight against COVID-19 impacts everyone within our community and by reinforcing our messaging to properly wash hands for at least 20 seconds will lessen the spread with the continued reminders. Frequent and proper hand hygiene is on the most important things we can all do to prevent infection.  Our message is simply to spread the word, not the germs.”  

To receive free mirror clings/posters for your school/daycare, business or organization stop by the offices of Simpson County Water District, Warren County Water District, Butler County Water System or the Barren River District Health Department. 



The Simpson County Water District promotes education in the water supply field by offering an annual scholarship to a graduating high school senior.  Hannah Henderson of Franklin-Simpson High School was presented with a $1,000 scholarship to Western Kentucky University for the 2020-2021 academic year.

“Hannah has a strong sense of community with her appreciation for the traditions in Simpson County. She appreciates the history and the continued opportunities provided to students within the community.  Hannah demonstrates a caring spirit by teaching dance at Southern Kentucky Dance Center and helping with foster children as an adoption advocate. We are excited to offer assistance as she furthers her higher education endeavors in nursing,” said SCWD General Manager John Dix.  “This scholarship is another way we can serve our community and our customers.”

In an effort to foster success of future water utility professionals the scholarship is offered to assist a Simpson County high school senior pursuing further education in a related field.  The scholarship is renewable for four years, as long as requirements are maintained.

For application and eligibility details, students should contact their high school guidance counselor or visit

About Simpson County Water District

Simpson Water is a public water utility serving more than 3,400 customers and transporting over 1.0 million gallons a day throughout Simpson County.  The system includes over 370 miles of pipeline in the Simpson Water service area, which spans 260 square miles.  For more information visit

Main Office 270.842.0052 Emergency/After Hours 270.842.0068