Main Office
270.598.9926
Emergency
270.586.8106

Establish Service

Welcome to Simpson County Water District’s service area! We look forward to providing you with reliable, affordable and around-the-clock service.

The following provides a simple, step-by-step process for customers establishing new water service. If you are simply changing account information for service already established on a property, please see existing user Transferring Account Information.

To apply for a new water meter:

Obtain a plumbing permit

a) Contact a licensed plumber to provide you with a permit.

b) If you are doing your own plumbing, you may obtain a permit at the State Plumbing Inspector’s Office in Simpson County Health Department at 1131 S. College St in Franklin, (270) 586-8261 Office Hours: Tuesdays & Thursdays 8 a.m. to 9:30 a.m.

Bring the plumbing permit to the Water District’s office

a) If your plumber plans to deliver the permit to the Water District, please call our office at (270) 598-9926 to verify its receipt before coming in.

Fill out the Application for Service
Application for Water

a ) This application includes a $450 fee for a standard 5/8” x 3/4” residential meter. For larger service sizes, see the chart below.

Meter Type
Estimate
*for meter on same side of road as main water line
Estimate
*for meter across road from main water line
1-inch
$850
$1,000
1.5-inch
$4,750
$6,350
2-inch
$4,900
$6,550
3-inch or larger
On-Site Estimate Only
On-Site Estimate Only
*These prices do not include a pressure regulator. Please contact our office for pressure regulator pricing.

b) After proper documentation and fees have been provided to Simpson Water, our representative will provide you with a wooden stake to mark where you want your meter to be installed. Generally, installation is completed by our staff within two weeks of receiving the application.

Additional Information

Requests for Larger Meters

Requests for water meters larger than the standard 5/8″ x 3/4″ (standard residential) require SCWD engineering approval to ensure proper sizing. An estimate of the fee for this construction will be provided by SCWD and must be paid by the customer prior to installation. Any overpayment will be refunded by SCWD, and any underpayment will be charged to the customer.

Meter and Service Line Location

The wooden stake provided by the SCWD to mark the location for water meter installation must be set on the property before installation can be completed. If the stake has not been set when our representatives arrive on site to install the meter, the meter will not be installed, and an additional fee will be charged for the extra visit required.

It is important that you not install the service line to the meter location until after the water meter has been installed. In some circumstances it may not be possible for us to set the meter at the exact location of the wooden stake due to other underground utilities that may already be installed, problems with rock or other issues we may encounter during the installation. If you have any questions, please call our office at 270-598-9926.

Please note that you should not install a service line until your new meter has been installed.

Existing user transferring account
  1. Fill out sections 1 and 2 on the application for service at the SCWD office.
    1. You may also print one here, fill it out and bring it to the office.
    2. The Driver’s License number of the primary applicant will be required.
    3. Social Security number for primary applicant and spouse or roommate, if applicable, will also be required.
  2. Obtaining service in your name requires the payment of a deposit and connection fee. A combination of these fees
    may apply depending on the type of service requested.
    Deposits*

    • Residential Water Service: $50
    • Non-residential Water Service: $100
    • *These amounts are the minimums (actual amount may reflect twice the average monthly usage.)

    Connection Fee

    • Regular Hours: $25
    • After Hours: $65
  3. Water service will be transferred within 48 hours of receiving the application and the requested date.
    Example A

    • A residential customer applying for water service during regular hours would be responsible for the following fees:
    • $50 <- Residential Water Service Deposit
    • $25 <- Regular Hours Connection Fee
    • $75 Total

    Example B

    • A residential customer applying for water service and requiring after-hours connection:
    • $50 <- Residential Water Service Deposit
    • $65 <- After Hours Connection Fee
    • $115 Total
Main Office 270.842.0052 Emergency/After Hours 270.842.0068