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EVERYDAY HEROES – DEDICATION TO WATER & WASTEWATER SERVICES


 Today we remind ourselves that we are thankful for all the heroes that push forward to care for the community, thank you.  Those everyday heroes include our team at Warren, Simpson and Butler Water providing water and wastewater services 24/7.  At our utilities, we are strongly committed to protecting public health. 

Over the last 100 years, improvements in the health, success, and lifespan of the U.S. population can be linked to improvements in water quality. Providing safe drinking water was one of the most important public health achievements of the 20th century. Water treatment and disinfection has helped ensure access to healthy and safe water for millions of Americans.

“Our team of dedicated employees understand their vital role as operators in providing water and wastewater services. Our employees care, taking on additional duties and extending further measures to fulfill our mission daily,” stated General Manager John Dix. “The appreciation of our team of professionals is even greater during this difficult time as they work hard to defeat the spread of COVID-19.”



Simpson Water Reduces Hours of Operation Due to COVID-19 Precautions

Effective immediately, Simpson Water will be limiting operating hours for drive through window services due to COVID-19 precautions.  Simpson Water will offer drive through window services on Tuesdays and Thursdays from 7:30-11:30 a.m. and 12:30-4:30 p.m. As announced last week, our lobby will remain closed to public access. Customers are encouraged to make payments by utilizing our website, text, or automated phone system. Payments may also be deposited in our after hours payment box located in our drive through.

Simpson Water has equipped our front-line employees with additional supplies to keep thier hands and work areas clean throughout the day.  To avoid unnecessary contact, we encourage all customers to take advantage of our online services. For payments, questions, or other services, please visit www.simpsonwater.com or call 270-598-9926.

Thank you for your patience as we stay committed to providing water 24/7, while keeping the safety and health of the community our top priority.

College Scholarship Deadline Extended to May 15, 2020

The Simpson County Water District continues to promote education in the water supply field and as a part of its overall community involvement efforts by offering a scholarship each year.

The $1,000 scholarship is renewable for four years, as long as requirements are maintained. The scholarship program is administered by the College Heights Foundation at Western Kentucky University and the application submission deadline has been extended to May 15, 2020.  To learn more and/or to submit an application visit https://www.simpsonwater.com/resources/scholarship/.

Simpson Water Suspends Turn Offs Temporarily Amid Health Concerns Over the Coronavirus (COVID-19)

Simpson Water continues to monitor the Coronavirus crisis on a regular basis. We recognize that access to clean water for washing hands is a vital component in reducing the spread of the virus. Because of this, we have decided to suspend turn offs for non-payment.

This is a temporary measure and customers are still responsible for paying their water bill. Simpson Water will continue to work with customers who can’t pay by the due date. Customers needing to discuss payment options should contact us at 270.598.9926.

To continue our efforts in protecting our community and employees, Simpson Water will also be closing our lobby to public access. Payments can be made through our payment portal on our website, by text, by phone through our automated system, or our drive through window and night deposit box. Additional information regarding other Simpson Water services can be found at www.simpsonwater.com. We appreciate your consideration during these difficult times.

COVID-19: Simpson Water’s Role in Protecting Public Health

The COVID-19 virus has not been detected in any of the nation’s drinking-water supplies. The EPA has reinforced that our disinfection process is effective in neutralizing COVID-19. Based on current evidence, the risk to water supplies is low. Americans can continue to use and drink water from their tap as usual.

At Simpson Water we are taking proactive measures to ensure we can continue to provide our customers with water and sewer services throughout this crisis.  Health officials say the provision of safe water, sanitation and hygienic conditions is essential to protecting human health during all infectious disease outbreaks, including the coronavirus outbreak. Frequent and proper hand hygiene is one of the most important things we all can do to prevent infection. That means washing your hands often with soap and water for at least 20 seconds.

At Simpson Water, our top priority is to keep our community and employees healthy so that we can continue to serve our customers.  To avoid unnecessary contact, we are encouraging all customers to take advantage of our online services. For payments, questions, or other services, please visit www.simpsonwater.com or call 270-598-9926.

The following everyday actions will also help protect you and your loved ones:

  • Avoid touching your eyes, nose, and mouth.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

For more information, we recommend you visit the CDC, EPA and state health department web pages for the latest updates:

CDC – https://www.cdc.gov/coronavirus/2019-ncov/about/index.html

EPA – Drinking Water & Wastewater FAQs – https://www.epa.gov/coronavirus/coronavirus-and-drinking-water-and-wastewater#tapwater

Kentucky’s Department of Public Health –  www.kycovid19.ky.gov

College Scholarship Deadline April 1, 2020

The Simpson County Water District continues to promote education in the water supply field and as a part of its overall community involvement efforts by offering a scholarship each year.

The $1,000 scholarship is renewable for four years, as long as requirements are maintained. The scholarship program is administered by the College Heights Foundation at Western Kentucky University and the application submission deadline is April 1, 2020.  To learn more and/or to submit an application visit https://www.simpsonwater.com/resources/scholarship/.

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